TruAcai.com Terms of Service

 

Cancellation Policy for Autoship Program

If you purchase the monthly Autoship Option, you can cancel at any time and you will not be billed again.  Cancellations must be made at least 48 hours prior to your billing date.  To cancel, simply send an email with your full name and the email address used for the order to:

support@truacai.com

 

 

 

Refund Policy

Due to the fact that TruAcai™ is a consumable product, to protect other consumers, we can not accept returned bottles of the product under any circumstances.  Therefore, there are no refunds on orders which have already been shipped. 

 

Review the following terms and conditions concerning your use of the TruAcai.com website. By accessing, using or downloading any materials from the website, you agree to follow and be bound by these terms and conditions (the "Terms"). TruAcai.com reserves the right to change the Terms at any time and in its sole discretion. In case of any violation of the Terms, TruAcai.com reserves the right to seek all remedies available to it in law and in equity. In order to access and use any TruAcai.com web page and product, you must agree to the terms of The TruAcai.com Software License and Services Agreement.

 

You acknowledge that all materials provided on this website, including but not limited to information, documents, products, logos, graphics, images, software, and services ("Materials"), are provided either by TruAcai.com or by their respective third party authors, developers and vendors ("Third Party Providers") and the underlying intellectual property rights are owned by TruAcai.com and/or its Third Party Providers. Elements of the website are protected by trade dress and other laws and may not be copied or imitated in whole or in part. All product names, company names, marks, logos, and symbols may be the trademarks of their respective owners.

 

Customer Contact Policy

You are required to provide an accurate phone number, e-mail address, and shipping address when placing your order.

BestPriceAcai will not be liable for shipments not received due to an incorrect address provided by the customer during the checkout process.

 

Delivery Confirmation Policy

Because a variety of instances may occur at your address that are beyond our control, customers agree that any delivery confirmation (even without a signature) provided by the selected shipping provider is deemed sufficient proof of delivery to the card holder.

 

Limited License; Restriction

NONE of the Materials in the TruAcai.com website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of TruAcai.com or the Third Party Provider. Also, you may not "mirror" any Materials contained on this website on any other server without TruAcai.com's prior express written permission.

 

Any unauthorized use of any Materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

 

Termination of Service / Website

TruAcai.com may modify or discontinue its website or the Materials provided here at any time, with or without notice to you. TruAcai.com will not be liable to you or any third party as a result of such modification or discontinuation. TruAcai.com reserves the right, in its sole discretion and at any time, to terminate your access to the website and/or any of its services without liability to you or any third-party. In addition, access to the website may be monitored by TruAcai.com. Upon termination of these Terms, you will immediately destroy any downloaded or printed Materials.

 

Submission

Except where expressly provided otherwise by TruAcai.com, all comments, feedback, information or materials submitted to TruAcai.com through or in association with this website ("Submissions") shall be considered non-confidential and TruAcai.com's property. By providing such Submissions to TruAcai.com, you agree to assign to TruAcai.com, at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions.TruAcai.com shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. You acknowledge that you are responsible for the Submissions that you provide, and that you, not TruAcai.com, have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright.

 

Disclaimer

THE MATERIALS ON THE WEB SITE ARE PROVIDED "AS IS", ARE EXPERIMENTAL, AND ARE FOR COMMERCIAL USE ONLY, AND TruAcai.com HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. TruAcai.com MAKES NO REPRESENTATIONS, WARRANTIES, GUARANTIES, OR CONDITIONS AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF ANY OF THE MATERIALS CONTAINED ON THE WEB SITE OR ANY OTHER WEB SITE REFERENCED BY THIS WEB SITE.

 

* These statements have not been reviewed by the Food and Drug Administration.  This product is not intended to diagnose, treat, cure, or prevent any disease.  TruAcai.com is not associated or endorsed by ABC, CBS, CNN, Oprah, Rachael Ray, Wall St. Journal, University of Florida, Dr. Perricone, or any other companies, entities, or institutions mentioned on this website.

 

Indemnification

In exchange for accepting the benefits you receive by accessing this website, you agree to defend, indemnify, and hold harmless TruAcai.com, its officers, directors, employees, agents, and partners, from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, made by any third party due to or resulting from your use of the website, your violation of these Terms, or your violation of any laws, regulations, or third-party rights.

 

TruAcai.com Privacy Policy

TruAcai.com has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

1. Consent for Collection, Use and Disclosure

Your use of the TruAcai.com site and/or your registration for TruAcai.com products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the TruAcai.com site.

TruAcai.com may occasionally update this Privacy Policy. When it does, TruAcai.com will also revise the “last update” date at the top of this Privacy Policy. In addition, TruAcai.com will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. TruAcai.com will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, TruAcai.com will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by following the instructions at the bottom of each of our email communications. Please note that, if you do, TruAcai.com may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any TruAcai.com product and you request a refund, the guarantee will be honored.

2. Accountability

TruAcai.com collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

TruAcai.com has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that TruAcai.com will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on TruAcai.com’s behalf.

TruAcai.com has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other TruAcai.com individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information

TruAcai.com collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding TruAcai.com’s services;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfill your requests for products, services or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from TruAcai.com, its affiliates and third parties;

(e) to allow customers to access limited-entry areas of TruAcai.com’s site;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from TruAcai.com and third parties;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the TruAcai.com site or any TruAcai.com product or service;

(j) to protect the services, products or rights of TruAcai.com, including but not limited to the security or integrity of the TruAcai.com site; and

(k) to identify and resolve technical problems concerning TruAcai.com’s site, products and services.

TruAcai.com also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4. Limiting the Collection of Personal Information

TruAcai.com limits its collection of personal information to only that information which is necessary for the Identified Purposes. TruAcai.com does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the TruAcai.com web site, a cookie may be placed on your computer or the cookie may be read if you have visited the TruAcai.com site previously. TruAcai.com uses cookies to allow TruAcai.com to determine which products and services you have already purchased so that TruAcai.com does not provide redundant information to you, and, if you are an TruAcai.com affiliate, to track TruAcai.com sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the TruAcai.com web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the TruAcai.com site.

5. Disclosure, Processing and Retention

TruAcai.com does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to TruAcai.com’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on TruAcai.com’s behalf for any of the Identified Purposes;

(c) as necessary if TruAcai.com has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with TruAcai.com’s rights or property, other users of TruAcai.com’s web site, products or services, or anyone else that could be harmed by such activities; and

(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that TruAcai.com or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United States, or in any other country in which TruAcai.com or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), TruAcai.com will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove TruAcai.com’s compliance with any applicable law.

6. Accuracy of Personal Information

TruAcai.com will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing TruAcai.com about changes to their personal information. You can do this by following the instructions at the bottom of each email communication we send. TruAcai.com will use new or updated personal information it receives from customers to update its own records.

7. Security Safeguards

TruAcai.com will use reasonable efforts to protect customers’ personal information.

 

 

Contact Us:

 

support@truacai.com

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